Smarter peak-hour reports, RollCall Pay dashboard and fixes

Please find below the latest RollCall features, enhancements and fixes.

New features and enhancements

Intelligent report classification and scheduling

We've redesigned how reports run during peak hours.

Previously, all reports were blocked during peak periods (7:00–9:00 AM and 3:00–5:00 PM AEDT) to protect system performance.

Reports are now assessed individually, and only high-impact reports are queued.

How it works:

• Smaller, low-impact reports
  Run straight away, even during peak hours
• High-impact reports requested during peak periods
  Are automatically queued and will run as soon as the peak window ends (9:01 AM AEDT or 5:01 PM AEDT).
• If your report is queued, you'll see an estimated wait time on screen.
• When the report is ready, you'll receive both an email and an in-app notification.

RollCall Pay dashboard

Schools using RollCall Pay now have a dedicated dashboard to monitor payment activity and track revenue performance in one place.

• Revenue overview
  See total revenue, number of transactions, and success rates at a glance
• Revenue trends
  A 30-day chart showing daily revenue
• Status breakdown
  A visual summary of successful, pending, failed, cancelled, and refunded payments
• Recent transactions
  A searchable table of recent payments, including student and payer details

For guidance on using the dashboard, refer to our help guide: RollCall Pay – Managing Your Payment Dashboard

Improvements

Bus Activity screen – changes are easier to review and navigate

• More detail at a glance
  Tooltips now show bus capacity and expected student counts for both original and new bus/stop assignments
• Quick navigation
  Clicking a bus or stop opens the Transport screen in a new tab, taking you directly to the relevant route
• Clearer timestamps
  The column now displays as "Created At" to clarify when the change was made, not when it takes effect

CSV import audit trail – changes are easier to track

• Admin now shown in audit logs
  When student records are updated via the CSV Import system, the name of the admin who performed the import is now displayed in the Student Audit Logs.

Bug fixes

• Parent App notifications
  Resolved an issue where some parents couldn't see their notification settings in the Notifications tab
• No Card Loading charges
  Fixed an issue where students scanned on during AM runs without a card weren't being charged the No Card Loading fee
• GPS location accuracy
  Improved handling of stale GPS data to ensure bus stop positions display accurately on the Parent App and Admin Console
• Parent login
  Fixed an issue where some users received "No school exists for this account" when logging in
• Messaging Hub
  Resolved an issue where some messages weren't being sent to parents
• LMS student–parent linking
  Fixed an issue where linking students and parents via LMS wasn't creating the expected alert configurations